Privacy Policy

Privacy Policy Welcome to https://www.polytrade.finance/ and https://market.polytrade.app/ website, app and associated pages (the “Website”, “App”) and applications and services (“Services”). The Website is directed towards our customers and potential customers. We treat all personal information covered by this Privacy Policy as pertaining to individuals (“Users”, you, or your) acting as business representatives of the business entity they represent (“Client”, or “Organisation”).

This Privacy Policy explains what personal information we collect, how we use and share that information, and your choices concerning our information practices. Before using the Website or submitting any personal information to Polytrade, please review this Privacy Policy carefully. By using the Website and the App, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Website, App, and any associated Services. If you do not wish for your personal information to be collected, used, or disclosed as described in this Privacy Policy, or you are under 18 years of age, you should stop accessing our Services.

Any term referred here in this Privacy Policy (“Privacy Policy”) but not defined here shall inherit its definition from the Terms of Service available on the Website, and if not defined there as well, then shall have the meaning as per standard legal interpretation.

Information Collection

Information you provide:

  1. Identification Information: we may collect your name, email address, billing address, shipping address, Tax ID, title, logo, profile picture, and company name/size, industry, through the Website. We may also collect identity documents, company documents, social media handles, KYC/KYB and AML/ATF information. We may also collect any information you provide or make available to us through our social media or messaging platforms. We may also collect information about you using publicly available information and third party information providers.
  2. Communication Information: we may collect any information included in your communications with us.
  3. Activity Information: When you visit the Website, we may automatically log the following information: Device Information: the manufacturer and model, operating system, IP address, and unique identifiers of the device, as well as the browser you use to access the Website. The information we collect may vary based on your device type and settings. Usage Information: information about how you use our Website, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
  4. Financial Information: We may collect financial information including, but not limited to, invoices, payroll, expenses, counterparties, tax ID, bank accounts, wallet addresses
  5. On-Chain Information: We may collect, from time to time, on-chain information pertaining to wallets of the User and/or Client

The following technologies may be used to collect Activity Information:

  1. Cookies, which are text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your preferences, enable functionality, help us understand user activity and patterns, and facilitate advertising
  2. Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications
  3. Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked
  4. The above lists are only indicative and in no way exhaustive. Polytrade reserves the right to expand on the above as well as update this Privacy Policy without any prior notice and on its sole discretion.

Information Use

We use your personal information for:

  1. Website delivery, including to provide, operate, maintain, and secure the Website
  2. Communicating with you, including to:
    1. Send you updates about administrative matters such as changes to our terms or policies; and
    2. Provide user support, and respond to your requests, questions and feedback; and
    3. Send you content including, but not limited to, newsletters, videos, tweets, blogs, audio, podcasts; and
    4. Send you relevant information around new features, new offers, and new ways to use the Services.
  3. Website improvement, including to:
    1. Improve the Website and create new features;
    2. Personalize your experience;
    3. Create and derive insights from de-identified and aggregated information
  4. Marketing and Advertising:
    1. We and our advertising partners may use your personal information for marketing and advertising purposes, including, but not limited to, as permitted by law, sending you direct marketing communications, using your information and content in marketing materials and PR, including, notifying you of special promotions, offers and events via email and other means.
  5. Sharing with partners, asset issuers, custodians including to:
    1. Share activity information or aggregated personal information with a partner protocol, asset issuer or custodian, only where you may use the Website or App to view, engage, click on such partner’s listings
    2. Share personal information with partner protocol, asset issuer, or custodian, where you choose to share such information or is required by law
  6. Compliance and Protection, including to:
    1. Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
    2. Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
    3. Audit our compliance with legal and contractual requirements and internal policies; and
    4. Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including, but not limited to, cyberattacks and identity theft.

The above lists are only indicative and in no way exhaustive. Polytrade reserves the right to expand on the above as well as update this Privacy Policy without any prior notice and on its sole discretion.